Our pieces are made from natural fibers like rayon and wool, chosen for softness, breathability, and flow. Natural fabrics like these need gentle care so they can move with you for a long time.

Machine wash cold on a gentle cycle with similar colors

Use mild detergent; avoid bleach and harsh stain removers

Hang dry only – do not tumble dry, as heat can shrink or damage the fibers

Use a cool iron or steamer as needed, avoiding direct high heat on elastic/smocked waistbands

Avoid dry cleaning

Yes, that’s normal. Rayon wrinkles easily and may look crinkled from shipping, but a quick steam or light iron will restore the drape.

For rayon styles:

Machine wash cold on gentle

Do not wring or twist

Hang to dry in the shade

Use a steamer or low iron on the reverse side to release wrinkles

Important: Warm/hot water or a dryer can cause rayon to shrink or lose its shape and is not considered a quality defect.

Our wool pieces are soft, warm, and made from natural fibers that like gentle handling.

For wool styles:

Machine wash cold on a gentle or wool cycle

Turn garments inside out and use a mild, wool-friendly detergent

Avoid fabric softeners

Reshape gently and hang or lay flat to dry away from direct heat or sun Important: Hot water or tumble drying can cause wool to felt or shrink.

To keep things fair for everyone and consistent with industry standards, we can’t accept returns on items that have been:

Washed in warm/hot water or dried with heat

Machine dried against the care instructions

Stained, heavily wrinkled from wear, or otherwise damaged

Orders placed by 3pm EST / 1pm MST typically ship the same business day.

Orders placed after the cutoff ship on the next business day.

During launches, holidays, or big promotions, processing may take a bit longer. If there’s a significant delay, we’ll email you.

Shipping rates are calculated at checkout based on your order value, weight, and destination.

Shipping fees are a non-refundable service charge and are not refunded if you return your order.

As soon as your order ships, you’ll receive a shipping confirmation email with tracking.

We’re not responsible for packages marked “Delivered” by the carrier, but we’ll always do our best to help you investigate with the shipping provider.

International orders may be subject to import duties, customs fees, and taxes charged by your country. These are not included in our prices and are the customer’s responsibility. Duties and taxes are non-refundable once the order has shipped

We accept returns on eligible items within 30 days of the delivery date.

Items must be unworn, unwashed, unaltered, free of scents and pet hair, with all original tags attached and in their original condition.

What’s not eligible for returns or refunds:

Items marked Final Sale at the time of purchase or Clearance items

Worn, washed, altered, or damaged items

Items with deodorant, makeup, perfume, smoke, or other strong odors

Items missing original tags or packaging

Once your return is delivered to our warehouse, please allow [5–10] business days for inspection and processing. Approved refunds will be issued to your original payment method; timing depends on your bank/credit card.

Only one promo code may be used per order unless we explicitly say otherwise.

Promo codes cannot be applied to Gift cards, Shipping fees, and Certain limited-edition or collaboration items (if excluded, we’ll note this on the product page).

Promo codes must be entered at checkout and can’t be applied to past orders.

Items purchased on sale (with a promo code or marked down on site) are eligible for return unless marked “Final Sale”, refunds will be for the amount paid, not the original price.